Refund policy
Last updated: October 22, 2026
Returns
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
You may request a return within 30 days after your item is delivered if the item is damaged.
No returns on Earrings due to Health Regulations. No Returns on Sale Items.
You are responsible for arranging return shipping.
Some items are final sale and cannot be returned.
How to start a return
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item by emailing. BohoBeautifulJewelleryadmin@gmail.com
The Email to include:
- Order ID
- Your name and address
- A photo of the item you are wanting to return
- An explanation of why you wish to return it.
If your return is approved, we will provide you instructions on how and where to send your package to complete your return.
You are responsible for arranging return shipping.
Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
No returns on Earrings due to Health Regulations. No Returns on Sale Items.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds - Store Credit
We will notify you after we receive and inspect your return and let you know whether a Store Credit was approved. If approved, you will be issued a store credit to your account and may include return shipping cost if approved.
If you do not see your store credit within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at bohobeautifuljewelleryadmin@gmail.com or use the contact details in our contact information policy.
